Meet the Team

OUR KEY LEADERSHIP MEMBERS

Extrovert

Bianca

Director and Chief DayMaker

Superpower

Positive disruptor and perseverance

Months at On-Verve

Pink obsessed

Coffee lover

Problem solving

Attention to details

Energy

Email LinkedIn

Introvert

Gabbie

Head of Operations

Superpower

Resilience

Months at On-Verve

Pink obsessed

Coffee lover

Problem solving

Attention to details

Energy

Email LinkedIn

Extrovert

Alice

Operations Support

Superpower

To be invisible

Months at On-Verve

Pink obsessed

Coffee lover

Problem solving

Attention to details

Energy

Email LinkedIn

Extrovert

Carl

Guest Experience Manager

Superpower

Making people laugh

Months at On-Verve

Pink obsessed

Coffee lover

Problem solving

Attention to details

Energy

Extrovert

Fara

Operations Support

Superpower

Will make the impossible happen

Months at On-Verve

Pink obsessed

Coffee lover

Problem solving

Attention to details

Energy

Email LinkedIn

Introvert

Lauren

Operations Support

Superpower

Time travel - name the place and I'm there

Months at On-Verve

Pink obsessed

Coffee lover

Problem solving

Attention to details

Energy

Email LinkedIn

Introvert

Milja

Account Manager

Superpower

Can appear to remain calm under pressure

Months at On-Verve

Pink obsessed

Coffee lover

Problem solving

Attention to details

Energy

Email LinkedIn

Introvert

Renaud

Workplace Experience Manager

Superpower

Shape-shifting handling a variety of tasks

Months at On-Verve

Pink obsessed

Coffee lover

Problem Solving

Attention to details

Energy

Email LinkedIn

Extrovert

Kay

Creative and Operations Coordinator

Superpower

Transforming a bad day into a good one

Months at On-Verve

Pink obsessed

Coffee lover

8.5

Problem solving

Attention to details

Energy

Introvert

Nina

Employee Experience Manager

Superpower

Charm - I can win over the grumpiest

Months at On-Verve

Pink obsessed

Coffee lover

Problem solving

Attention to detail

Energy

MAKING SUCCESSFUL FUTURES A REALITY

Our approach to training is something that really makes us stand out; in fact, it’s the most people-centric and collaborative programme in the guest services industry.

By now you won’t be surprised to know that again we didn’t want to replicate or fall into a comfort zone with the training our teams receive.

It’s central to our culture that our training programmes ignite idea makers and growth.

We use a learning platform that fuels teamwork by combining collaborative tools with effective features such as feedback loops, peer-based learning and gamifaction.

Our training sessions are delivered in bite size chunks so that our employees can digest and absorb it fully.

We know that this style is the most effective and engaging way for people to develop particularly when people have competing demands and people don’t have the space they need to learn the way they want to. We give our teams choice in how they learn and develop away from lengthy and often unproductive classroom sessions.

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OUR KEY LEADERSHIP MEMBERS

Superpower

Superpower

Superpower

Superpower

Superpower

Superpower

Superpower

Superpower

Superpower

Superpower

SERVICE WITH

ENTHUSIASM

TECH AND

TOUCH

MAKING YOUR

SPACE WORK

IN WORKING WITH YOU WE’LL SUPPORT YOU TO MAKE

YOUR WORKPLACE A DESTINATION.

TECHNOLOGY IS A GREAT ENABLER FOR BUSINESSES

AND WE FULLY EMBRACE BLENDING MARKET-LEADING

TECHNOLOGY SOLUTIONS WITH THE AUTHENTICITY OF

HUMAN CONNECTION.

MAKING THE MOST OF YOUR SPACE

THIS NEED AND DESIRE FOR EFFECTIVE HYBRID WORKING

MEANS THAT AS YOUR GUEST SERVICES PARTNER WE WILL

SHAPE WHAT WE DO TO FIT YOUR DYNAMIC WORKPLACE.

our training programmes

ignite idea makers...

MAKING SUCCESSFUL FUTURES A REALITY

Our approach to training is something that really makes us stand out; in fact, it’s the most people-centric and collaborative programme in the guest services industry.

By now you won’t be surprised to know that again we didn’t want to replicate or fall into a comfort zone with the training our teams receive.

It’s central to our culture that our training programmes ignite idea makers and growth.

We use a learning platform that fuels teamwork by combining collaborative tools with effective features such as feedback loops, peer-based learning and gamification.

Our training sessions are delivered in bite size chunks so that our employees can digest and absorb it fully.

MAKING SUCCESSFUL FUTURES A REALITY

Our approach to training is something that really makes us stand out; in fact, it’s the most people-centric and collaborative programme in the guest services industry.

By now you won’t be surprised to know that again we didn’t want to replicate or fall into a comfort zone with the training our teams receive.

It’s central to our culture that our training programmes ignite idea makers and growth.

We use a learning platform that fuels teamwork by combining collaborative tools with effective features such as feedback loops, peer-based learning and gamifaction.

Our training sessions are delivered in bite size chunks so that our employees can digest and absorb it fully.

and

Everything we do is unique to you and your workplace; and how we make your employees and guests days are different, so we have crafted our solutions to make sure we hit the spot for everyone.

and

Everything we do is unique to you and your workplace; and how we make your employees and guests days are different, so we have crafted our solutions to make sure we hit the spot for everyone.

contact details

167 Fleet Street

London

EC4A 2EA

on verve:

modern

approach

to customer

experience

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