National Customer Service Week (NCSW) is here, running from 6 to 10 October, and we couldn’t be more excited to celebrate and reflect on the incredible work our DayMakers do every single day. NCSW is a week-long opportunity for organisations to recognise and reflect on… Read More »Celebrating National Customer Service Week with our DayMakers
The corporate office landscape is evolving rapidly. As hybrid working cements its place in the long-term strategy of many organisations, the office must now compete with home environments by offering something truly distinctive: a human-centric experience. Facilities management (FM) is no longer just about operational… Read More »Why guest services must lead the future of workplaces
Our DayMakers are the beating heart of On Verve and what we do. They’re the ones who bring a human touch, warmth and connection to every interaction. They can make someone’s ordinary day a little more extraordinary. But here’s the thing – that spark doesn’t… Read More »A DayMaker workshop
This year, On Verve turned four, and we celebrated by shining a spotlight on the real superheroes behind the scenes: our incredible DayMakers. The 2025 DreamMaker Awards brought everyone together to honour the unique superpowers that each DayMaker brings to work every day, from magnetic… Read More »Celebrating the 2025 DreamMaker award winners
Ever wish you had a career satnav that could help you grow, build confidence, and nudge you in the right direction? That’s kind of what the Own Your Future development programme is like, minus the robotic voice and unexpected U-turns. Designed to help colleagues step… Read More »Alice’s experience with the Own Your Future programme
We’re over the moon for our DayMaker, Lauren Suddards, who has been named Receptionist of the Year at the Corporate Receptionist of the Year (CROTY) Awards 2025. Lauren is part of our guest services team at 3 Hardman Square in Manchester and emerged victorious from… Read More »Lauren Suddards crowned UK Receptionist of the Year
This year, On Verve turned four, and we knew we had to celebrate in a way that truly honoured the heart of our business: our brilliant DayMakers. On the 11th of June, we transformed Karma Sanctum in Soho into a superhero HQ for a night… Read More »Everyday superheroes and On Verve turns four!
Every year on the second Wednesday in May, while the world celebrates National Receptionist Day, we at On Verve take it a step further. We’ve made it our own, and we call it DayMaker Day. Why? Because we believe the magic of the workplace doesn’t… Read More »Welcome to DayMaker Day
This month, On Verve turns four, and what a journey it’s been! From bold beginnings to building a culture powered by trailblazing, passion and creativity, we’re taking a moment to celebrate how far we’ve come and what’s coming next. Over the past four years, On… Read More »Four years, four themes, and one incredible journey
At On Verve, we believe that every DayMaker has a story worth sharing—one of passion, growth, and making a difference. Carl Helmke, guest experience manager, brings a wealth of hospitality experience and a deep understanding of what it means to create memorable guest experiences. His… Read More »DayMaker Spotlight: Carl Helmke