ABOUT US
At On Verve, we believe that every great workplace starts with creating positive, memorable experiences for guests and employees alike. As a dedicated guest and employee services provider, we are passionate about making a difference that reflects positively on your brand—leaving no detail overlooked and no possibility unexplored.
Our mission is to enhance your brand’s reputation by delivering seamless and exceptional interactions at every touchpoint. We thrive on collaboration, constantly seeking innovative ways to create the best experiences while ensuring that every essential element is handled brilliantly.
In our approach, we embrace technology to craft efficient, modern workspaces while recognizing the unique value of human connection. With enthusiasm and mindfulness, we foster an atmosphere that’s energetic yet welcoming, allowing every individual to feel valued and appreciated.
At On Verve, we’re inspired by the world around us to consistently deliver meaningful service and remarkable outcomes. Our goal is to turn every encounter into a moment that resonates, creating loyal fans who advocate for your brand at every opportunity
WHAT DOES IT MEAN TO BE A DAYMAKER?
Being a DayMaker is about making magic happen every day. It’s what we live for. Our mission is simple: to be the reason someone’s day gets a little brighter, a little easier, and a whole lot better. This purpose fuels us, guiding every moment we’re on the job. But it’s not a one-size-fits-all approach—we get that everyone’s idea of a perfect day is unique.
Sometimes it’s the smallest gestures that make the biggest difference, and sometimes it takes going all out to show someone they’re supported. Our team knows how to read the room: we bring the energy, whether it’s a lively boost or a calm, focused presence. And that’s our superpower—flexibility, empathy, and a knack for knowing just what’s needed to transform any moment, every day.
Sure, we handle the daily essentials with ease—our pro guest services team ensures your employees and guests experience a seamless day from start to finish. But we don’t stop there. We’re all about adding the extra touches that elevate every experience, creating environments that feel like a destination of choice or a support network for those working remotely.
Our DayMakers oversee the entire front-of-house experience, from managing meeting rooms to hosting wellbeing events and checking in on team members throughout the day. We even collaborate with local florists to bring fresh blooms into your space. By putting ourselves at the heart of your workplace, we foster a rhythm that harmonises your team, your guests, and your suppliers.
No detail is too small if it means a big impact. Making someone’s day? That’s what we do.
HAPPIER EMPLOYEES, HAPPIER WORKPLACE:
We are thrilled to share that On Verve is an employee owned company. This means our employees aren’t just part of the team—they are at the heart of our future. By becoming employee-owners, our DayMakers directly benefit from the success they help create, and we believe that this leads to a happier, more engaged team.
When employees feel valued and have a stake in the company’s achievements, it creates a stronger sense of pride and purpose. As an employee owned business, every individual at On Verve has the opportunity to shape our future, contribute to key decisions, and share in our long-term success. This results in a more positive, energised workplace where everyone feels invested in both the company’s and each other’s growth.
A workplace where employees are happier is a workplace where customers are better served. When people are motivated, empowered, and fulfilled, it shows in the quality of their work, the support they offer each other, and the care they bring to our customers and communities. This ownership model is designed to cultivate a culture of collaboration, innovation, and mutual respect.
“When employees feel valued and have a stake in the company’s achievements, it creates a stronger sense of pride and purpose."
